Digital billing and payments made easy
Upgrade to a bill pay solution that simplifies your most demanding AR processes and improves your customer experience.
Scalable to fit your needs
no matter the size
Small and mid-sized businesses add DirectBiller’s cloud-based,
pre-packaged solutions in a matter of days. Large enterprises
leverage its advanced features using our modular architecture and
a suite of APIs.
The DirectBiller difference
Smart Payment Routing
Offer a branded site for each line of business with separate deposit accounts and reconciliation files.
Invoice Presentment
Send invoices, allow customers to apply credit memos and pay net balances.
Surcharge Module
Add surcharge and convenience fees to reduce your cost of accepting credit cards.
Real Time Payments
Send, receive and request immediate payments with full transparency and instant confirmations.
Bank Account Validation
Detect fraud at the first use of an account number and reduce your return rates.
Embedded Payments
Increase conversion rates and revenue while providing a better customer experience.
Elevate your brand by elevating your customer payment experience
Bill pay is one of your most critical customer touchpoints. Provide a better experience by empowering customers to pay anytime, anywhere – all within your branded environment.
Payment methods
ACH, Credit Card, Debit Card, Real-time payments and digital wallets like Apple Pay.
Multiple channels
Text, web, mobile, CSRs and voice.
Self serve options
AutoPay, recurring payments, scheduled payments and due date reminders
Full visibility and control
View all customer payment activity in your DirectBiller configurable dashboard.
Easily download reports and make faster, more informed decisions.
- Payment history
- Aging accounts
- Scheduled payments
- Reconciliations
- Enrollments
Proven & trusted
We’ve earned the loyalty of our partners and customers through a
longstanding reputation of innovation and trust.
$100B+
in payment volume
1B+
transactions
3K+
customers
>95%
customer retention
Easily modernize your legacy solution
Whether you’re new to online bill pay or ready to upgrade from your current receivables platform, we make it easy. Our data migration technology, methodologies and best practices ensure that client operations and the customer experience transition seamlessly.
Indepth experience across a wide range of industries
We offer vertical-specific packages that meet the unique needs of key industries.
- Utilities
- Insurance
- Education
- Government
- Nonprofit
- Manufacturer / Distributor
- Property Management
- Financial Services
- Healthcare
- B2B
What can we do for you?
Join leading businesses that leverage DirectBiller to advance their digital bill pay and improve their customer experience.