Digital billing and payments made easy

Upgrade to a bill pay solution that simplifies your most demanding AR processes and improves your customer experience.

Woman at a laptop

Scalable to fit your needs
no matter the size

Small and mid-sized businesses add DirectBiller’s cloud-based,
pre-packaged solutions in a matter of days. Large enterprises
leverage its advanced features using our modular architecture and
a suite of APIs.

The DirectBiller difference

Smart Payment Routing

Offer a branded site for each line of business with separate deposit accounts and reconciliation files.

Invoice Presentment

Send invoices, allow customers to apply credit memos and pay net balances.

Surcharge Module

Add surcharge and convenience fees to reduce your cost of accepting credit cards.

Real Time Payments

Send, receive and request immediate payments with full transparency and instant confirmations.

Bank Account Validation

Detect fraud at the first use of an account number and reduce your return rates.

Embedded Payments

Increase conversion rates and revenue while providing a better customer experience.

Elevate your brand by elevating your customer payment experience

Bill pay is one of your most critical customer touchpoints. Provide a better experience by empowering customers to pay anytime, anywhere – all within your branded environment.

Payment methods

ACH, Credit Card, Debit Card, Real-time payments and digital wallets like Apple Pay.

Multiple channels

Text, web, mobile, CSRs and voice.

Self serve options

AutoPay, recurring payments, scheduled payments and due date reminders

Mobile App Preview

Full visibility and control

View all customer payment activity in your DirectBiller configurable dashboard.

Easily download reports and make faster, more informed decisions.

  • Payment history
  • Aging accounts
  • Scheduled payments
  • Reconciliations
  • Enrollments
Overview admin screen

Proven & trusted

We’ve earned the loyalty of our partners and customers through a
longstanding reputation of innovation and trust.

$100B+

in payment volume

1B+

transactions

3K+

customers

>95%

customer retention

Easily modernize your legacy solution

Whether you’re new to online bill pay or ready to upgrade from your current receivables platform, we make it easy. Our data migration technology, methodologies and best practices ensure that client operations and the customer experience transition seamlessly.

2 women at the same computer

Indepth experience across a wide range of industries

We offer vertical-specific packages that meet the unique needs of key industries.

  • utilities icon Utilities
  • insurance icon Insurance
  • education icon Education
  • government icon Government
  • nonprofit icon Nonprofit
  • manufacturer Manufacturer / Distributor
  • properties icon Property Management
  • financial services icon Financial Services
  • heathcare icon Healthcare
  • Briefcase Icon B2B
2 people looking at devices together

What can we do for you?

Join leading businesses that leverage DirectBiller to advance their digital bill pay and improve their customer experience.